Case studies

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AI / Automation Developer
Internal ops chatbot on LLM APIs
An operations team used an AI / Automation Developer to ship a support assistant with human escalation paths.
Before
Spreadsheet macros and a shared inbox — no audit trail for automated replies.
After
LLM-backed assistant with workflow hooks, logging, and PM-owned scope for every extension.
First-response time cut; every automation change still goes through checklist confirmation.
View ai automation developer role →